At Agribid, we strive to ensure your complete satisfaction with every transaction. If, for any reason, you are not entirely pleased with your purchase, we are here to help. Please review our Return Policy to understand your rights and obligations when it comes to returning products you have purchased through our platform.
Eligible Products for Return
We accept returns for eligible products that meet the following conditions:
- The product must be in its original packaging and undamaged.
- It should be in a resalable condition.
- Products must be within their stated shelf life or use-by date.
Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods.
- Items that have been opened, used, or tampered with.
- Products with damaged packaging.
- Items that are past their shelf life or use-by date.
Return Request Process
If you believe your product is eligible for return, please follow these steps:
- Contact our Customer Support team at [email protected] within [X] days of receiving your order.
- Provide details about the product and the reason for return.
- Our team will assess your request and provide guidance on the next steps.
Inspection and Approval
Once your return request is received, we will inspect the product to ensure it meets the return criteria mentioned above. If approved, you will receive instructions on how to return the product.
Refund or Replacement
After we receive and inspect the returned product, you have the option for a refund or a replacement, depending on product availability and your preference.
Return Shipping
The cost of return shipping may be your responsibility unless the return is due to an error on our part. In such cases, we will provide a prepaid shipping label.
Processing Time
The processing time for returns may vary based on factors such as the nature of the product and the shipping time. We aim to complete the process as swiftly as possible, and our team will keep you updated throughout.
If you have any questions or need assistance with a return request, please reach out to our Customer Support team at
[email protected]. We are here to assist you.
Policy Updates
Please note that our Return Policy is subject to periodic updates. It is advisable to review this policy before making a return request to ensure that you are aware of any changes.
